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Awarenessis the armour.

Armourware™ is a cybersecurity awareness company. Our facilitators train people at every level, from the front desk to the boardroom, to check a request before they act on it.

Book a setup call

Attackers don’t break in. They get let in.

R1.4bn

and more lost to digital banking fraud in South Africa in 2024, up from R1bn the year before.

64,000

digital banking fraud incidents in 2024, almost double the 31,612 the year before.

65.3%

of all reported banking crime happened in digital channels.

SABRIC’s finding: these weren’t hacks of bank systems. They came from “social engineering techniques that exploited human error.”

SABRIC Annual Crime Statistics 2024, as reported by SecuritySA.

Every one of those began with a person being asked to do something. That’s where awareness works.

The voice on the call may not be your CEO.

Five channels, one kind of request: move money, share data, or open a door. None of it needs a hacker to break anything. It needs someone to say yes.

A

Accounts · your usual supplier

to me · 08:12

Updated banking details for this month’s invoices

Good day. Please note our banking details have changed. Kindly update your records and use the attached details for today’s payment, as our old account is now closed.

PDFBanking confirmation.pdf

Email

Fake invoices and login pages

?

+27 94 812 3307

online

Hi, it’s your MD. New number, my phone was stolen.

Need a favour before 12. Can you buy four R1,000 gift vouchers for the client event? I’ll pay you back today.

Send me the codes here. In a meeting, can’t talk.

WhatsApp

A “manager” writing from a new number

Text message · Today 07:41

Parcel desk

Your parcel is on hold at the depot. Pay the R24.50 delivery fee by 17:00 to release it: parcel-release•••/pay

SMS

Bank and delivery alerts with a link

Voice message · +27 95 330 1862

0:19

“Hi, it’s Karen from finance. The auditors need the supplier payment released before three. I’ve approved it, just process it please, I’m driving…”

Voice note

A cloned voice asking for money

A finance director on a video call. The image is doubled, as if the signal has been copied.
Live · 00:47
Group Finance Director

Video call

A deepfake face in a live meeting

SABRIC has already seen voice deepfakes impersonating people and bank officials.

It warns that real-time deepfake audio and video may become a common fraud tool. Spotting the fake is not the skill. Checking is.

Assess the ask. Then ask.

The A.W.A.R.E protocol is five steps anyone can remember, and the behaviour every programme teaches. Here it is on one message.

09:38
?

+27 94 812 3307

online

Hi, it’s Anton. New number, my phone was stolen.09:31
I’m in the board meeting until 4. Please pay the supplier invoice I’m sending now. They’ve changed banks.09:32
PDFInvoice 0412.pdf
Don’t call, I can’t talk. Just WhatsApp me when it’s done.09:33
Message
A

Anton

CEO · mobile · from your contacts

calling…

mute
keypad
speaker
IT

IT security desk

Usually replies within minutes

A WhatsApp from a new number says it’s Anton and asks me to pay a supplier with new banking details. I didn’t pay. Screenshots attached.09:42
Thank you for reporting so fast. We’re warning finance and blocking the number now.09:44
Message
A

Anton (CEO)

last seen today at 10:04

That wasn’t me. Thank you for calling back.10:04
I’m telling the whole team today: if I ever ask you for money, data or access, call me back.10:05
Message
  1. Assess
  2. Wait
  3. Ask
  4. Report
  5. Expect

Assess.

What is this asking me to do?

Name the ask: money, data, access or a secret.

Wait.

Whose clock am I on?

Don’t act at their speed or inside their channel. Urgency is the scammer’s tool.

Ask.

Check on a channel you choose.

Never a number or link from the message. A cloned voice can’t answer a call-back on a number you already have.

Report.

Tell the right people within minutes.

Especially if you already acted. People who report fast are the best alarm an organisation has.

Expect.

Invite others to check you.

When you ask for money, data or access, tell people to call you back. There will be a next one.

“I’ll call you back on your usual number. It’s our A.W.A.R.E rule.”

The line people learn. Every session ends with it, and it belongs on cards, posters and email signatures, word for word.

People practise. They don’t just watch.

Our own facilitators run every session, on site or online. Each module is built from twenty-minute scenario rounds, and every round has a fake request and a genuine one.

A facilitated Armourware session: a team around a boardroom table, laptops open, working through a scenario.

One round, twenty minutes.

3 min

Decide

Everyone votes privately: genuine or fake?

5 min

Defend

Two people argue opposite calls. Then the reveal.

7 min

Practise

Someone makes the call-back out loud while the facilitator pushes back.

5 min

Debrief

Which letter broke? One rule to keep.

No blame. Votes are anonymous, and nobody is named or scored. Safe to be wrong. Mistakes in the room prevent mistakes at work. Stories stay. What people share stays in the room; the lessons leave with them. Your world. Your month-end, your systems, your local cases.

Four packages. The armour grows.

Each package has a fixed time and a clear audience. Combine them, and start with your leaders.

  1. Armourware Shield

    Everyone in the organisation

    Half day · 3 h 20 min · Up to 30 people

    The A.W.A.R.E protocol and six scenario rounds on the attacks people see every week.

    Shield Site: 90 minutes for frontline and shift workers, in the home language.

  2. Armourware Gauntlet

    The people whose hands move money, data and access

    One day · 7 h · Up to 16 per stream

    The protocol, two rounds, then a role lab with a live simulation of their own process.

    Two streams: Up to two role streams can run in one day.

  3. Armourware Helm

    Executives, boards and senior officials

    One day · 7 h · Up to 20 people

    Seven leadership modules, including a crisis tabletop and a media call.

    Board Briefing: Two hours, inside your board meeting. Commitments go into the minutes.

  4. Armourware Full Armour

    The whole organisation, top to bottom

    6 to 10 weeks · No group gives more than one day

    Helm, Gauntlet and Shield together, measured before and after.

    Measured: A baseline, a 90-day re-check and a page for your board.

Packages can be combined. We recommend leaders go first.

Compare the packages

One standard, two kinds of client.

An accounts clerk reading through an invoice at her desk before she pays it.

Corporates

  • Protect payments, client data and reputation.
  • Support your security duties under POPIA.
  • Get session reports your risk committee can read.
Officials in a government workshop, one of them speaking to the room.

Government

  • Sessions for every level, from the front desk to the executive committee.
  • Attendance registers and certificates of attendance for your records.

The session is only the start.

In one study, phishing awareness held four months after training and was gone by six. So the habit gets reinforced after the room empties.

  1. Before

    A setup call

    We collect your real numbers, processes and dates, so the scenarios look like your week.

  2. On the day

    A wallet card

    The rule, plus your IT, fraud line and Information Officer numbers. For everyone.

  3. Days 2, 14 and 45

    Three nudges

    About four minutes each, by email or opt-in WhatsApp.

  4. Within five working days

    A session report

    How the room decided, the themes, and the process gaps we found.

A framed I’m Aware certificate of attendance on a shelf.

I’m Aware.

Everyone who attends a full session receives the I’m Aware certificate of attendance, and you get a register of who has been trained and who hasn’t. Teams that hit their targets become I’m Aware certified.

It records attendance. It isn’t an accreditation or a qualification.

Assess the ask. Then ask.

Start with a setup call. We’ll recommend the package that fits your risk, and set dates away from month-end and payroll. Our advice: start with Helm or the Board Briefing, so your leaders go first.